Overall Route Mobile IVR Rating
Pros
"Easy to customize screen according user needs. Integration system with manufacturing and finance."
"It helps in many way to handle and monitor cost. Also it provide many customized reports."
"Can be paired with other software's as well to improve efficiency. I particularly preferred to integrate with TAP accounting."
Cons
"Licensing makes it difficult to run in a typical virtualized environment (Microsoft, VmWare)."
"Log files are not available once the user's session times out, making troubleshooting difficult."
"Product has many nuances and entry rules that make it difficult to navigate."
All Route Mobile IVR Reviews
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Z
ZIshan Mansuri
events-services
11-50-employees
used daily forless-than-12-months
Reviewed onMay, 2024
A user-friendly IVR solution that streamlined our customer self-service options.
Route Mobile IVR has been a valuable asset in enhancing our customer experience
ProsThe user-friendly interface and the drag-and-drop functionality for building IVR menus are fantastic.
ConsWhile the core features are excellent, some advanced customization options might be limited compared to more complex IVR platforms.
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