Overall Route Mobile IVR Rating

4/5

Over All Rating

Based on 1 Reviews

0 Reviews
1 Reviews
0 Reviews
0 Reviews
0 Reviews
Ease Of Use

4/5

Customer Support

4/5

Value for Money

4/5

Product Features

4/5

Have you used Route Mobile IVR and would like to share your experience with others?

Pros

  • "Easy to customize screen according user needs. Integration system with manufacturing and finance."
  • "It helps in many way to handle and monitor cost. Also it provide many customized reports."
  • "Can be paired with other software's as well to improve efficiency. I particularly preferred to integrate with TAP accounting."

Cons

  • "Licensing makes it difficult to run in a typical virtualized environment (Microsoft, VmWare)."
  • "Log files are not available once the user's session times out, making troubleshooting difficult."
  • "Product has many nuances and entry rules that make it difficult to navigate."

All Route Mobile IVR Reviews

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Z
ZIshan Mansuri
events-services
11-50-employees
used daily forless-than-12-months

Overall Rating

Reviewed onMay, 2024

A user-friendly IVR solution that streamlined our customer self-service options.

Route Mobile IVR has been a valuable asset in enhancing our customer experience

Pros

The user-friendly interface and the drag-and-drop functionality for building IVR menus are fantastic.

Cons

While the core features are excellent, some advanced customization options might be limited compared to more complex IVR platforms.

Ease of Use

Customer Support

Value for Money

Product Features

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