Overall CallerDesk Rating
Pros
"Easy to customize screen according user needs. Integration system with manufacturing and finance."
"It helps in many way to handle and monitor cost. Also it provide many customized reports."
"Can be paired with other software's as well to improve efficiency. I particularly preferred to integrate with TAP accounting."
Cons
"Licensing makes it difficult to run in a typical virtualized environment (Microsoft, VmWare)."
"Log files are not available once the user's session times out, making troubleshooting difficult."
"Product has many nuances and entry rules that make it difficult to navigate."
All CallerDesk Reviews
Filter ReviewsAn affordable and user-friendly cloud telephony solution that empowers our small but growing support team.
Caller Desk has been a perfect fit for our small customer support team. The straightforward interface is easy to learn and use, even for non-technical users. Caller Desk offers the core call center functionalities we need at a reasonable price point, allowing us to deliver efficient and professional customer support.
ProsThe affordability and ease of use are the biggest advantages. Caller Desk is a great option for startups and small businesses that need a basic but functional cloud telephony solution without a hefty price tag.
ConsAs a budget-friendly option, Caller Desk might lack some of the advanced features found in more expensive platforms. For instance, the reporting capabilities could be more robust.
You must conduct thorough research and read user reviews to choose the best software for your needs. So, take a look at our website to understand better!