Overall Alohaa IVR Rating
Pros
"Easy to customize screen according user needs. Integration system with manufacturing and finance."
"It helps in many way to handle and monitor cost. Also it provide many customized reports."
"Can be paired with other software's as well to improve efficiency. I particularly preferred to integrate with TAP accounting."
Cons
"Licensing makes it difficult to run in a typical virtualized environment (Microsoft, VmWare)."
"Log files are not available once the user's session times out, making troubleshooting difficult."
"Product has many nuances and entry rules that make it difficult to navigate."
All Alohaa IVR Reviews
An innovative cloud-based IVR platform with advanced features that deliver a natural and interactive customer experience.
Alohaa IVR has been a game-changer for our customer interactions. The platform's ability to handle complex call flows with natural language recognition and text-to-speech functionality has significantly improved customer satisfaction. It feels more like a conversation than a traditional IVR menu.
ProsThe advanced features like speech recognition and text-to-speech are truly impressive. Alohaa IVR creates a more natural user experience, making it easier for customers to navigate the IVR system and get the information they need quickly.
ConsCompared to some simpler IVR solutions, Alohaa can be slightly more expensive. However, for businesses looking for a sophisticated IVR platform that prioritizes a natural user experience, the cost is justified.
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